Terms and Conditions

1. Application of the Terms and Conditions


a. Official Contract. The Terms and Conditions should be read carefully and understood before submitting your application to University Bridge. The Terms and Conditions are made part of the contract between the student and CollegeSolved, LLC (d/b/a University Bridge). If the Terms and Conditions ever conflict with another document or a promise made by a person at University Bridge, the Terms and Conditions will be the governing document and official contract.


b. Changes. University Bridge reserves the right to amend, or make changes to, the Terms and Conditions as needed. The Terms and Conditions published on http://www.ubridge.org/terms-and-conditions/ shall supersede any printed version provided to the student.


c. Entry into the Contract. The student enters the contract with University Bridge by signing the Acceptance Letter (as defined below) and paying the Deposit (as defined below). By entering into the contract, the student promises to pay all charges, comply with due dates, and comply with policies, as described below.


d. Applicable Regulations. The University Bridge student’s registration and student’s legal status will be subject to all federal and state laws, and all students are responsible for knowing and abiding by all University Bridge and/or School policies, regulations, honor code, and the code of student conduct.


e. Other Organizations. University Bridge may hire other organizations to provide some of the services described in the Terms and Conditions without needing permission from the student.


2. Definitions.


a. College Program means the college credit program at a partner institution for the length of time set forth in the Invoice (as defined below).


b. Language Program means an intensive English language program at a partner institution for the length of time set forth in the Invoice.


c. Program means the Language Program and/or the College Program.


d. School means a partner college or language program.


e. Start Date means the first available move in day for a student’s Program, as listed on the Invoice.


3. Academic Program Offer of Entrance, Deposit and Payment


a. Academic Program Offer Letter. University Bridge will send an offer letter (the “Offer Letter”) to students who have been accepted into a Program. In order to accept the offer, the student must sign the acceptance letter (the “Acceptance Letter”) and pay a deposit (the “Deposit”) as specified in the Offer Letter. At the point that the Deposit is paid and the signed Acceptance Letter is returned, the student has accepted the Terms and Conditions and entered into the contract with University Bridge.

i. A student is required to pay the Deposit directly to University Bridge before he or she can receive a Form I-20. A student accepted into University Bridge after a certain date must pay the Fees (as defined below) before a Form I-20 can be provided.

ii. The amount of the Deposit and Fees will be provided in the Offer Letter. The Fee is correct at the time of printing. University Bridge reserves the right to vary the Fee at any time without notice.

iii. Confirmation of Deposit. After receiving the signed Acceptance Letter and Deposit, University Bridge will send an I-20 form (if applicable) and an invoice for the balance due.


b. University Bridge Program Payment.

i. All fees, charges and accounts are payable in advance, as determined by University Bridge. Students will not be permitted to commence or continue their Program at the beginning of any semester until all outstanding fees, charges and accounts are paid.

ii. The fees, charges and accounts (the “Fees”) for the Program will be provided to the student in writing (the “Invoice”). The Fee will include the academic fee (the “Academic Fee”), housing fee (the “Housing Fee”), health insurance fee and other fees, charges and accounts for the Program and listed on the Invoice. The balance of the Fees, as provided for on the Invoice, must be paid at least one month prior to the start of the Program.

iii. Students must enroll for the length of the Program and are required to live in University Bridge housing, except for in certain circumstances approved by University Bridge.

iv. Students, who are accepted after a certain date, will not be required to pay a deposit but instead are required to pay the Fees in their entirety.

v. The payment of the Fees confirms the student’s enrollment and, if applicable, confirms the housing reservation.

vi. Students will not receive their pre-arrival information until all outstanding Fees are received.

vii. Students with outstanding balances will immediately be placed on hold (A) by University Bridge and may be barred from moving into, or continuing occupancy in, the accommodations, and (B) at the discretion of the School, may be placed on hold and may be barred from attending classes, until payment is made in full.

viii. Students with balances due after thirty (30) days are subject to a $500 late payment fee. In addition, University Bridge reserves the right to discontinue tuition payments for any student with an outstanding balance past due of thirty (30) or more days. University Bridge also reserves the right to terminate such student’s housing upon issuance of written notice to such student.

ix. Wire payments are recommended. Please refer to the instructions provided in your offer letter in order to make a wire transfer.


c. Participant Responsibility. The Fees do not encompass additional personal expenses, including but not limited to:

i. Costs associated with applying for a student visa;

ii. Personal spending money;

iii. Medical insurance (required) or any costs associated with medical care;

iv. Food and meal costs;

v. Textbooks and other necessary school supplies;

vi. Airfare to and from U.S. domestic airport closest to the campus (a round trip ticket is encouraged);

vii. Extra costs for ESL courses, which may be required by a student whose English language proficiency is inadequate; and

viii. Tutoring costs provided by University Bridge.


4. Refund Policy


a. General.

i. All refunds will be sent to the account of the individual or organization that originally paid the funds. This may be either the student or the University Bridge representative to whom the fees were originally paid. Refunds will be paid in the form of payment originally received (if possible).

ii. Refunds of any payments made to University Bridge can only be made to the account from which the payment was made originally. Proof of payment such as a receipt or a bank statement showing payment from that account must be produced for a refund to take place. Failure to do so may delay the refund severely or prevent it altogether.

iii. Refunds will not be paid via cash. University Bridge reserves the right not to accept any payment by cash at its own discretion.


b. Cancellation.

i. Rejection of Applicant by University Bridge or School: If an applicant is rejected for admission by University Bridge or a School a full refund of the Deposit or Fees paid will be made to the applicant.

ii. Rejection of Applicant for Visa: If a prospective international student has his/her visa application rejected, a full refund of all Deposit or Fees paid, less a $500 administrative fee (the “Administrative Fee”) will be made to the applicant. The applicant must provide proof of the visa refusal, such as a letter of rejection from a US Embassy or Consulate.

iii. Program Cancellation: If University Bridge or a School cancels a program subsequent to a student’s start date, University Bridge will refund all monies paid by the student.

iv. Cancellation Prior to the Start of Program: If an applicant accepted by University Bridge cancels (A) after having met visa entry requirements and (B) prior to the Start Date, University Bridge will refund all monies paid for the Program less the Housing Fee and the Administrative Fee.

v. Cancellation After Start Date: University Bridge will not refund any Fees or Deposits if the student cancels, withdraws, or is suspended or dismissed from any University Bridge Program on or after the Start Date.


5. Student Behavior


a. Students are subject to the rules of the School that he or she attends. Students assume full responsibility for compliance. Students must adhere to all housing regulations set by University Bridge. Rules governing alcohol, tobacco, controlled drugs and other serious offenses will be strictly enforced. Applicants are reminded that international students in the United States must comply with both the letter and the spirit of the law in order to retain valid student visas. Violations of such laws will render the participant liable for immediate dismissal from the program and repatriation to the home country, if not legal prosecution for violation of the laws of the state or federal jurisdictions involved. No refund of the Fees will be made in the event of dismissal or withdrawal, except as provided for under Refund Policy.


b. Students are expected to attend all classes, undertake all tests and examinations during a program, and abide by all rules and regulations of the School and University Bridge that are in force at any time.


c. Students seeking transfer between the date of initial arrival in the United States and the first day of classes may have their I-20 cancelled by the School, and no refunds will be granted.


d. Admission is subject to availability. Early application and payment is advised.


6. Study Plan Changes. Upon arrival, students will be given placement examinations to assess their English language and math levels (as necessary). As a result, the length of study may be longer than originally anticipated, incurring extra costs for which the student will be responsible.


7. Progression.


a. Progression in a Program, at the end of any given term, is dependent on successfully passing all courses in that term and necessary progression requirements. Students must take the courses set forth in University Bridge’s curriculum for the student’s Program in order to be eligible for certain transfers.


b. The School may have additional requirements for progression. These additional requirements will be reviewed during orientation. For purposes of the College Program, each transfer institution that participates in the guaranteed transfer program has its own requirements. Changes to the rules (including the minimum grade point average or other required courses and grades) are subject to the decision of the transfer institution and University Bridge will endeavor to update its students in a reasonable manner. Acceptance into a college or university after successfully completing University Bridge does not necessarily guarantee acceptance into a particular program of study.


8. Insurance: All students are required to be properly insured. Each School may have a preferred vendor who offers medical insurance to full-time students at an additional cost. Students are required to have renter’s insurance naming CollegeSolved, LLC as an additional beneficiary. University Bridge will provide students with participating insurers.


9. Damage and Liability.


a. Any reference in these Terms and Conditions to liability of students shall also infer liability on the parent or financial sponsor, and such liability is joint and several.


b. Students are responsible for payment for any damage caused by them to CollegeSolved, LLC (d/b/a University Bridge), any School, the housing or other property, including fixtures and fittings in University Bridge accommodations. Occupants of shared accommodations are jointly and severally liable for the proper care of rooms, fixtures and fittings and University Bridge reserves the right to recover costs for damage or exceptional cleaning.


10. Withdrawal/Variation of Degree Programs.


a. If, after a University Bridge applicant has indicated an intention to progress into a particular degree program, but prior to the student completing University Bridge, the partner college discontinues the nominated degree program, the student may either: (1) withdraw without liability for fees other than the non-refundable administrative fee for University Bridge, or (2) transfer to such other program (if any) as may be offered by University Bridge for which the student is qualified. If in these circumstances the student wishes to withdraw from the partner college and to enroll in a course at a different institution, University Bridge shall use its reasonable endeavors to assist the student.


b. Once the student has commenced the first semester at a partner college, if: (a) such college’s ability to deliver programs or other services in accordance with the descriptions provided is compromised by circumstances beyond the control of such college (e.g. third party industrial action), University Bridge will use all reasonable endeavors to minimize disruption as far as it is practical to do so; (b) the program is cancelled or substantially varied from that described in the prospectus for reasons other than circumstances beyond the college’s reasonable control, University Bridge will use reasonable endeavors to provide a suitable replacement program, but cannot guarantee to do so. If the student does not wish to accept the replacement program, the student shall be entitled to withdraw from the Program. In the event of such withdrawal University Bridge shall make an appropriate refund of fees. Depending on the point at which the withdrawal takes place, University Bridge reserves the right to retain fees or charges to cover the tuition, housing, or services that the student has actually received.


11. Applying for a Visa.


a. Once a student has sent the Deposit and signed and returned the Acceptance Letter, he or she will be provided with a Form I-20 from the United States Citizenship and Immigration Services (USCIS), issued by the School.


b. A Form I-20 is required to start the process of obtaining a student visa to enter the United States. Students will also be required to present financial documentation to the United States Citizenship and Immigration Services (USCIS) consular office in their country. Students are advised to have a letter from parents/guardian, financial sponsor or other source of support stating their responsibility for expenses throughout. A bank statement or letter verifying their financial ability to cover expenses should also be provided. The bank statement cannot be a copy; it must be original (per immigration law). The bank statement must be notarized and no older than six months.


c. Also, in addition to the bank statement, an affidavit of support may be required, which is an original letter from the student’s sponsor (such as parent or guardian), claiming financial responsibility for the student. This affidavit must also be notarized. If the student is self-sponsored, no affidavit is required.


d. All students are encouraged to apply for their visa as soon as possible, and notify University Bridge directly once your visa status is known. Students should notify University Bridge when they have made an appointment and with the outcome of that appointment by emailing admissions@ubridge.org from the email address on file with University Bridge as provided on their application.


e. International students must be enrolled full time to maintain their student visa. Students in the College Program must be enrolled in courses worth a total of 12 credits or more. Students in the Language Program must take a full-time intensive English course. University Bridge requires that students enroll in all courses set by University Bridge for the participant’s major. Student visas are usually issued for the duration of University Bridge. Students wishing to extend their visa should first consult the School for assistance.


12. Late Arrival. All students are expected to arrive and start their Program on the scheduled start date. All late arrivals must be approved in advance and will be considered on a case-by-case basis. No deposits, tuition, accommodation costs, or any other part of the Fees will be refunded for late arrivals (late arrival fees may apply). NOTE: there are strict deadlines for starting University Bridge. An unapproved late arrival may result in the student being unable to attend classes for the term, and may also require that the student return to his/her country until the next year.


13. Program Admission.


a. Students are accepted in good faith into their Program on the basis of the certification they provide to meet the admissions criteria. If, however, the results from the tests and assessment procedures upon arrival provide clear evidence that a student’s actual level of English language or academic proficiency is significantly different than the one claimed and is lower than the one required for their Program, then the student will be formally advised of the results and of applicable options. Students need to be aware that if an alternative study plan is advised, there may be a significant change in study time and expenditure with regard to tuition and accommodation fees.


b. A student, either individually or through his/her representative, who has submitted any documentation or certification to meet the admissions criteria which is later found to have been falsified may be subject to immediate dismissal from University Bridge.


14. Publicity. Students (and their parents or guardians, where applicable) agree that their images and sound, details and achievements may be used in any media for promotional purposes without written consent or notification. This includes permission to pass them on to third parties (agents, publications, etc.) at our discretion as long as the images are used to publicize University Bridge programs.


15. Student Information. Upon arrival to their Program, students are requested to sign a release authorizing the School to share information about the student with designated officials of University Bridge, parents and/or representatives. It is part of the unique nature of University Bridge that we provide feedback about academic performance and/or financial issues to individuals involved in the student’s success.


16. Data Protection.


a. Any information provided to University Bridge may be held on computer and shall be used in accordance with US law, including FERPA, HIPAA, and ADA. University Bridge is an Equal Opportunities provider. Information provided to University Bridge is held and processed for the purpose of administering your application, and may be carried forward to your official student record, which holds data in electronic and paper form on your personal details, academic and administrative history and on relevant financial transactions. After you leave, the parts of your student record which the School and University Bridge need to retain will be archived. Some information will also be processed for the purpose of managing our relationship with you as an alumnus. Other information will be destroyed.


b. CollegeSolved may provide the School with any information pertaining to a prospective student’s application of study, ongoing academic progress, and results and attendance for the purposes of admission and transfer.


c. Throughout, your personal data will be held in accordance with current US data protection law.


17. Variation. No variation to these conditions is valid unless agreed in writing by University Bridge; provided always that the University Bridge reserves the right to make any addition, amendment or alteration to these conditions upon giving notice of such change to all affected students.


18. Communication. Please supply University Bridge with personal e-mail addresses and mobile/cell numbers prior to arrival, in order that communication, to include transmission of student reports, may be maintained at all times. Please also advise of any changes as they occur.


19. Tuition, Housing and Fees


a. Tuition: University Bridge is responsible for the payment of tuition to the School based on the courses provided in the established curriculum (or as agreed to by University Bridge). Such payment will be made in a timely manner, as arranged between the School and University Bridge. Such payment will be made on behalf of each enrolled student, in good standing with University Bridge. Should questions or issues arise, students and families may contact University Bridge at finance@ubridge.org.


b. Housing: University Bridge will provide housing to participants of University Bridge who are in good standing. Housing is available for each semester that a student is studying with University Bridge and remains in good standing. University Bridge allows certain limited exceptions to the housing requirement and reserves the right to deny any exceptions. Any payments to third parties related to such housing shall be the responsibility of University Bridge and shall be made in a timely manner, as arranged between University Bridge and such third party. Should questions or issues arise, students and families may contact University Bridge at finance@ubridge.org.


c. Fees: Any other fees or costs associated with University Bridge which are the responsibility of University Bridge shall be made in a timely basis on behalf of students who are in good standing with University Bridge.


These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Virginia.